Black Cat Custom

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Check our our in-stock specials pages for in-stock gauge faces at discounted prices.

If you don't see exactly what you are looking for, you can reach us toll-free at 1-866-943-8641 or email us Click Here Our shopping cart is powered by Mal's E-Commerce (aitsafe), secure and encrypted. We accept Visa and Mastercard using our secure on-line ordering powered by Bambora.   When you place an order you will enter your information in our secure cart, when you are ready to check-out, you will be taken to a secure payment page to complete your order. We never see your credit card information. You can also pay securely with PayPal.  Paypal also accepts all major credit cards, a Paypal account is not required.  We also accept US Postal Money Orders and Visa and Mastercard phone orders - just place your order online and select either Money Order or Phone Visa/Mastercard.  Once we receive your Money Order we will process your order.  If paying by phone, please call within 48hrs. *Please note: Credit Card transactions may be subject to additional fees charged by your credit card issuer. These fees are charged by your credit card issuer and not by Black Cat Custom. If you have any questions about additional fees, please contact your credit card issuer.

We make our best effort to respond to all emails within 48 hours.  Due to the high volume of emails we receive, this is not always possible.  We have also experienced some problems sending replies to Hotmail, AOL and Yahoo email accounts.   Please add us to your list of approved recipients and be sure to check your spam inbox if you are waiting for a reply.  If you do not receive a reply within 48 hrs or require an immediate response, please call us toll-free at 1-866-943-8641 and we will be happy to answer any of your questions.

We receive numerous requests for custom design layouts. Custom design layouts can require hours of work and we will do our best to respond in a timely manner. Some design requests will require a deposit due to the complex nature of the customization involved. If your request falls into this category, we will notify you. If you have any questions about your request for a custom design layout, please feel free to contact us.

Black Cat Custom products are custom made to order.  Typically most orders require 15-20 business days (Monday-Friday) for preparation and 2-3 days for shipping.  Actual production and shipping times may vary.  Please check prior to ordering if you need your order by a certain date. A shipping notice with tracking number will be sent via email when the order is ready to ship.  If you have any questions, please contact us at 1-866-943-8641.

Custom Designs require additional preparation time. Have questions? Check out our FAQ page.

Most products offered on this site can be shipped for $7.50 US. If you specified a separate shipping address from your payment address, or if you Paypal address is unconfirmed, your order will be shipped with signature confirmation.

Our office hours are Monday to Thursday 9:00am to 5:00pm, Friday 9:00am to 3:00pm EST. Closed Saturday, Sunday and Holidays.

US Mailing Address:
Black Cat Custom Automotive
1711 Cudaback Ave. #5443
Niagara Falls, NY  14303

International shipping to Europe, United Kingdom and Australia is via First Class International Mail   Shipping time varies by country but can range from 5-30 business days once your order is shipped depending on the country you are located in.  You may be subject to import duties, taxes and/or brokerage fees. These fees are charged once the item reaches your country and are your responsibility. Your shipping cost from Black Cat Custom only includes the cost to ship the item.  Please contact your local customs office and local postal service if you require additional information. For all other countries, please contact us prior to ordering for a shipping quote. Canadian customers or international customers looking for gauge faces in kph, please visit www.blackcatcustom.ca

Refunds

Due to the custom nature of our products, all Sales are Final. If the product proves to have a manufacturing defect, a replacement product will be sent. (Please contact us for specific warranty information.)  No Refunds will be given on custom designs. Items marked as "Special" can be returned within 14 days of receipt for a refund as long as they were not installed or damaged.  Please call us at 1-866-943-8641 prior to returning any product.  Returned items are subject to a 15% restocking fee. Shipping Charges are non-refundable.

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